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Social Media at State: Power, Practice, and Conceptual Limits for US Public Diplomacy
Social media technologies represent a significant development for US public diplomacy: both in practice and in conceptualization. This article analyzes policy discourse regarding social media's role in US public diplomacy to characterize conceptual development of US public diplomacy practice. It critically assesses US strategic arguments for technology and public diplomacy, the relation of public diplomacy to traditional diplomacy after the so-called “public diplomacy 2.0” turn, and how the collaborative potential of these developments complicate the utility of soft power to justify public diplomacy.