Gatekeeping the gatekeepers: International community
and freedom of information in Kosovo
Lindita Camaj, Indiana University, Bloomington USA
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The aim of this study is to analyze the impact of the international factors on the implementation of the Freedom of Information (FOI) legislation in Kosovo and to explore how this legislation affects media access to information in this transitional society. The case of Kosovo suggests that the influence of the international community is greater during the process of adopting FOI laws in transitional societies, but less effective on behavioral changes that accommodate the implementation of these laws, thus questioning the role of international factors on democratic consolidation. Three primary explanations for this inefficacy are found: the imitative nature of the FOI laws leads to defective legislation; the lack of a democratic culture within local institutions; and the double standards imposed by the Western organizations when it comes to transparency and access to information. Implications for media freedoms and professionalism are discussed.
Media access to information, Freedom of Information legislation, Kosovo media, Media and
Governmental Transparency, International Organizations
In what has been described as the “global trend” of openness (Byrne, 2003), the last decade
has seen the adoption of more than half of the Freedom of Information (FOI) laws that exist in the world (Banisar, 2006). By 2006 more than 80 countries have adopted some constitutional
provisions giving citizens the right to information access, nearly 70 countries around the world
have now adopted FOI acts, and another fifty have pending efforts to do so (Banisar, 2006).
Moreover, FOI has become more widely recognized in international legislation since it has
been enshrined in many international documents, including the European Union Charter of
Fundamental Rights (European Union, 2000).
Caught in the process of globalization and international integration, the majority of the postcommunist
countries of Eastern and Central Europe (ECE) started their FOI debates in the
late 1999 and adopted FOI legislation very early in the process of democratization. Two main
reasons explain why ECE countries were so quick to adopt FOI laws. First, FOI laws served
as tools for the new regimes to deal with the past and exact revenge against their communist
predecessors (Blanton, 2002). Second, the eagerness of former communist countries to
integrate in the EU, NATO and other international organizations led the new regimes to adopt
legislations in accordance with international standards (Blanton, 2002; Byrne, 2003;
The aim of this study is to analyze how FOI legislations work in practice in transitional
societies and investigate their implication for media freedoms. More specifically, this paper
investigates the role of the international factors in the adoption and implementation of the FOI
legislation in Kosovo, a newly independent country in South-Eastern Europe, and explores
how this legislation affects media access to information in this country. This study approaches
freedom of information from the democratization perspective rather than from a purely legal
angle. In this context, freedom of information is conceptualized as an essential aspect of
democracy, a tool that enables the public to make informed decisions about government and
facilitates journalists’ (the proxy of the people) access to government information. The
conceptualization of the FOI is explored particularly within the democratization theory that
explores the role of the international factors on democratic transition and democratic
consolidation to provide a different way to explore what happens when FOI laws are directly
or indirectly imposed on countries undergoing political transition.
This study complements the literature on freedom to information in developing countries, by providing in-depth empirical evidence on how FOI laws are implemented on the ground.
Despite the global trend towards openness, Banisar (2006) claims that the adoption has been
“in name but not in spirit.” As a consequence of the strong culture of secrecy, which is “not
unique to any region or legal system,” the demand for access to information is low while the
laws in many countries lay dormant (Banisar, 2006, p.26). The role of the international factors
on the implementation of FOI legislation in transitional societies is neglected in the literature,
even though studies have identified international organizations as factors that had a positive
role in the process of adoption of the FOI laws in ECE countries (Grigorescu, 2003).
Particularly, we lack empirical evidence regarding this legislation’s effects on media freedoms
and access to information in transitional societies. Scholars of post-communist media change
claim that even though in most countries of ECE the legal and institutional framework of
media freedom exists on paper, the consolidation phase of the media freedom remains a
“distant promise, creating uncertainty in the role, usage of, manipulability, and effectiveness of
media in these changing societies” (Gross, 2004, p.126; see also Jakubowicz & Sukosd,
The international factor in the democratization processes
The democratization literature has recognized international influences as a crucial factor in
the third wave of democratization that began in the 1970s in South Europe and lately spread
to Latin America and Eastern Europe, overpowering dozens of communist and authoritarian
regimes in these regions. The role of the international factor in the democratization processes
is seen as a diffusion process that depends on linkages, or the density of ties across borders
between democratic and democratizing countries, and as a ‘promotion’ process that highlights
leverages, or the degree to which authoritative governments are vulnerable to external
pressure (Levitsky & Way, 2006). Both approaches to international influences raise the cost of
autocratic abuses. However, while the linkage dimension concentrates mostly on spatial
heterogeneity between countries with similar circumstances of democratization, the leverage
approach is rooted in the pressure exercised by the international factor on authoritarian
regimes (Lewitsky & Way, 2006).
Lewitsky and Way (2006) claim that the most important dimension of the Western linkages is the geographic proximity to the Western democratic countries, and within this category the
linkages that are a product of colonial heritage, military occupation, or long-standing
geopolitical alliances (p.384). Linkages generate antiauthoritarian pressure by heightening the
international salience of autocratic abuse and increasing the chance that the Western
governments will take action against those abuses. The leverage dimension, on the other
hand, emphasizes the role of international factors in promoting democracy by exerting direct
pressure on authoritarian countries. This process is implemented through positive
conditionality, such as membership in international organizations, punitive sanctions that deal
with economic pressure, diplomatic persuasion, military force, and elite acquiescence to
liberalization (Lewitsky & Way, 2006; see also Pevehouse, 2002).
When it comes to the causal mechanisms linking international factors to democratization
processes within countries, the literature points out that external influences promote
democratization through modernization processes and through the change of elite
preferences. Giving an upper hand to the structuralist approach, Lewitsky and Way (2006)
claim that linkage to the West is the product of economic development, which creates
“economic integration, cross-border communication, education and travel, and more
extensive ties to transnational civil society” (p.396), which in turn produce political and civic
culture essential for democracy. Moreover, diffusion is also defined in terms of how “linkages
to external actors and events influence the relative power and the likely strategies and
choices of relevant groups in struggles over political institutions and outcomes” (Gleditsch
&Ward, 2006, p.918). The geographical location of a country provides an important contextual
dimension that provides powerful constraints that shape the choices available to transforming
elites (Kopstein & Reilly, 2000).
The theory of the international factors’ role on democratization provides a fruitful theoretical
framework to explain the adoption of the FOI legislation in transitional societies of Eastern Europe. It suggests that the spread of freedom of information laws was the consequence of
appearance and promotion of the norm of transparency in the Western world; which was
transmitted to their neighboring countries through the process of linkage – the flow of the
norm of transparency among states that are geographically and culturally close – and
leverage – conditionality of membership and aid on transparency norm.
Mimetic versus Atavistic media orientations in Eastern Europe
After the fall of communism in Eastern Europe, a mixture of two media policy orientations
emerged that shaped the views of new media order: mimetic and atavistic (Jakubowicz &
Sukosd, 2008; Jakubowicz, 2008), or imitating external environment and imitating the past
(Splichal, 2001).The “mimetic” orientation in media policy is defined as “transplanting — in
some aspects importing without any change — Western European media institutions and
policy models” (Jakubowicz & Sukosd, 2008, p.19). The implementation of this media policy in
ECE countries was done in order to approximate their media systems to the “West".
Scholars argue that the unilateral imitation of the Western media systems in ECE countries
was intensified by the efforts of the post-communist courtiers to join international
organizations in the process of international integration (Splichal, 2001; Jakubowicz &
Sukosd, 2008, Jakubowicz, 2007). Thus, external factors played a major role in postcommunist
countries’ adoption of the Western media policies through deliberate policy
imposition. The prospect of joining the EU and other international institutions meant that
aspiring accession countries had to harmonize their legislation in line with European
standards and undergo detailed processes of screening to make sure that the legal
framework and institutions have been created in line with requirements of EU and other
organizations (Jakubowicz, 2007).
This same explanation applies to the adoption of the FOI legislation in ECE. This is one of the
regions where the movement for freedom of information has been most effective, producing
some kind of FOI legislation in almost every county that emerged from the Eastern bloc. The
FOI laws in most of the countries in this region share certain common features given that they
are all “based on the examples provided by the United States, Canada, and Australia” (Byrne,
2003, p.56). Grigorescu (2003) explains that role of the international institutions during the process of adopting FOI laws in ECE countries was an indirect one. Given that some of the
traditional democracies have not themselves adopted transparency practices, initially
international organizations laid weak norms of transparency, which until recently were only
applied in specific areas such as the environment (Grigorescu, 2003). International
organizations affected transparency in this region through three channels: conditionality,
spillover, and by serving as alternative sources of information, says Grigorescu.
Even though they mimicked the Western systems on paper, in other areas of media policy
political elites in ECE managed to retain some atavistic orientation, unwilling “to give up all the
control of, or the ability to influence the media” (Jakubowicz, 2008, p.112). Even thought the
new media laws in ECE countries resemble the Western ones, they are still interpreted and
applied in a manner different from those in Western Europe (Jakubowicz, 2007). In general,
the pressure from international factor to “Europeanize” the interpretation and implementation
of these laws has fallen into deaf ears (Gross, 2004, p.119). When it comes to the
implementation of the FOI laws in this region, some scholars imply that these laws might lay
dormant (Banisar, 2006) while some enthusiasts claim that “despite many problems, the trend
toward openness in Eastern and Central Europe over the past decade has been more
productive than developments in Western Europe and the United States” (Byrne, 2003, p. 56).
However, there is hardly any in-depth empirical analysis to back up any of these claims,
especially in the Balkan region.
Most scholars explain the failure of the new media laws to induce behavioral change of the
political elites in Eastern Europe with the lack of democratic political culture (Jakubowicz,
2007, 2008; Bajomi-Lazar, 2008; Gross, 2004). The reinterpretation of media roles in society
according to the “Western standards” is not possible until the ECE media fully institutionalize
the cultural changes that encompass acceptance of rule of law and restraints on the exercise
of power on the media (Gross, 2004). Nevertheless, the literature fails to explain the complex
interaction between legislation design and political cultural and their effects on media freedom
Another important aspect of the “imposed” change in media policy might have to do with the
unrealistic expectations of the international factor. A multiple range of changes in the media system was expected from the post-communist ECE countries in a short period of time, while
these media changes in the Western countries occurred over many decades of social and
technological evolution. Jakubowicz and Sukosd (2008) describe this process as follows.
“The international community and organizations, as well as all the other Western players
involved in the process, presented to post-communist societies an unrealistic, idealized and
wart-free image of “free and democratic” media and journalism to emulate, while the reality in
their own countries may have been different” (p.19).
This paper investigates the effects of international factors on Kosovar governmental
transparency through two channels: the promotion of the FOI legislation adoption and
implementation, and through transparency norms practiced by the international organizations
operating in Kosovo.
The first part of the study uses primary and secondary sources to analyze the content of the
FOI legislation in Kosovo. It relies on various documents and open ended face-to-face and
electronic interviews with NGO representatives to understand the process that led to the
adoption of the FOI legislation in Kosovo and the efforts made to facilitate its implementation.
This study was also interested in the experience of Kosovar journalists accessing information
to explore the effects of this legislation on media freedoms. Thus, the in-depth interviewing
technique was employed, which is an adequate method to “understand themes of the lived
everyday world from the subject’s own perspective” (Kvale, 1996, p.27). This study used a
purposive sample. Since I was interested in variations in access to information in Kosovo
during the post-conflict period to test the effect of the FOI law on information access, the first
criterion of subject selection was the journalism experience of the subjects. Every interviewed
participant has been working as a journalist in Kosovo at least since 1999, with their media
experience ranging from ten to fifteen years. The second criterion of the sample selection was
media independence. This study included journalists that have been working for media that
retained some degree of freedom, in order to obtain an assessment of governmental
information access as objectively as possible. In making these decisions the author was
guided by different national and international reports on media environment in Kosovo as well as her own personal experience working with media in this country.
Nineteen news editors and journalists from eight Kosovo media outlets were interviewed for
the purpose of this study (13 from newspapers, 5 from television, 1 from a news agency),
eight of whom were females and eleven were males. The author conducted structured faceto-
face interviews in the native language of the subjects. Each interview, which lasted from 45
minutes to an hour, was tape recorded with the permission of the participants. The recorded
material was transcribed and translated by the author.
These interviews were focused around three main categories of questions. First, journalists
were asked about their perceptions regarding governmental transparency and their general
experiences accessing information within political institutions in Kosovo. Some questions
included in this section were: “How hard is to access information in Kosovo? How comfortable
do you feel contacting governmental officials to ask for information? How likely are you to
obtain the information you need? What are some of typical ways in which governmental
officials/institutions deal with journalists’ requests for information?” The second category of
questions explored variations in information access between different levels of local
government (Do you see any difference in access to information in the local versus central
government institutions? Which branches of government do you feel are more transparent
than others?); between local and international institutions (Have you noticed any difference
between local and international institutions, when it comes to access to information? What is
you experience in terms of the international institutions’ treatment of your request for
information ?), and variations in information access across time (Do you think that the
governmental officials’ attitude towards journalists’ request for information has changed at all
while you have been working as a journalist? Describe me an example how this attitude
has/hasn’t changed?). Finally, journalists were probed about their awareness of the FOI
legislation in Kosovo (Did you even hear about Freedom of Information law? Can you
describe what this law is about? Do you know when was this law approved?) and their
experience using this legislation to access information (Have you ever relied on the FOI
legislation to request official information? Do governmental officials ever refer to this law when
dealing with information request from journalists? Do you think there is more freedom of information access than it was three years ago before the FOI law was adopted?).
Freedom of Information legislation in Kosovo
Promoting FOI adoption
Kosovo represents a compelling case where linkage and leverage influences of the
international community have been felt more than anyplace else in the post-communist
transitional societies. During the last decade, Kosovo has been under the international
protectorate of the United Nations, while at the same time has pursued two parallel
processes: gaining full independence as a sovereign state and preparing for international
In June 1999, following a NATO campaign against Serb forces, Kosovo seceded from Serbia
and Montenegro de facto (if not de jure) and was taken under the governance of the United
Nations Mission in Kosovo (UNMIK) in accordance with the UN Resolution 1244. The
international community set several democratic standards that Kosovo had to fulfill before the
process of the final legal status of the country could be initiated. As defined in the “Standards
for Kosovo” UNMIK document, the process of standards implementation was also envisioned
as a reinforcing process of Kosovo’s parallel European Union Stabilization and Association
Process Tracking Mechanism (UNMIK, 2004). Freedom of information was one of the
hallmarks of democratic standards imposed by the international community on Kosovo
Institutions. The most prioritized benchmark of this document, “Functioning democratic
institutions,” emphasizes that “permanent structures that would provide civil society
organizations with more access to public policy making should be established and respected”
(UNMIK, 2004, p.7).
The FOI discourse in Kosovo, however, started much earlier. The Assembly of Kosovo
approved the Law on Access to Official Documents (LAOD), on October 16, 2003. The law
was officially sponsored by the Office of the Kosovo Prime Minister, but besides the working
group established by the Prime minister, in the drafting of the LAOD participated another
working group composed of NGOs (ATRC, 2004). The U.S. Agency for International
Development (USAID) was one of the major donors that supported the activity of the NGOs in this process (USAID, 2004) which was mainly composed by the National Democratic Institute
(NDI), a U.S. NGO working to strengthen and expand democracy worldwide, and Advocacy
Training and Resource Center (ATRC), a local NGO (ATRC, 2004). The adoption of this
legislation followed an intense lobbying by the international community in Kosovo. In late
2002 lobbying activities were organized by the International Research and Exchange Board
(IREX), a U.S. based non-profit organization, and the Organization for Security and
Cooperation in Europe (OSCE) who organized active public discussions on the matter
(Bertram et al., 2003, p.29).
The product of these engagements was a FOI law that was deemed in accordance with
international standards. The law ensures the right of all "habitual residents" of Kosovo to
access documents held by any Provisional Institution of Self-Government and bodies set up
under the Constitutional framework. According to the law, the request can be made in any
written form, and the institutions must respond in fifteen working days. The law précised the
areas of access exemptions that would undermine the public interest, while abides the
government to draft a list of documents to be exempted. Appeals of denial can be filed to
court or to the Ombudsperson Institution; no fines are established by the law for people who
fail to implement this law (Law on Access to Official Documents, NO. 2003/12).
However, due to the specific environment in which the FOI is implemented in Kosovo, the law
had several drawbacks. It was noted that the section of the law that allows institutions to draw
up internal rules regarding the classification of the “sensitive documents” could undermine the
access regime (Article 19, 2003). Further, some concerns were expressed regarding the
supervision and appeals mechanisms given the lack of an independent external body that
would supervise the implementation of the law (Article 19, 2003).
Initially, the implementation of the LAOD in Kosovo was obstructed by the lack of
accompanying legislation that would facilitate its implementation. The government dragged its
feet on the drafting and adoption of the Administrative Instruction (AI) which would set out the
framework for the classification of official documents within institutions. This document was
adopted on April 15, 2006, three years after the actual LAOD came into power. Despite the
long public debate on this legislation, the remarks on the classification of the official documents were not addressed properly (IREX/USAID 2006), thus leaving many loopholes
within the legislation that would undermine its implementation.
Promoting FOI implementation
The international community in Kosovo was also very active in promoting the LAOD and
providing training for its implementation. International organizations cooperated to form the
AVOKO, a coalition of 27 local NGOs that would advocate the implementation of FOI
legislation at the local and national levels (USAID, 2004, p.10). However, most of the activities
in relation to the FOI in Kosovo were directed by the international NGOs. At the beginning of
2004, NDI organized a training session with fifty members of the Parliament and ministry
officials from central government (Cadle, 2004), while during 2006, OSCE assisted the
Kosovo Municipality Association and the Ministry of Public Administration in raising
awareness of FOI legislation and transparency at the municipality levels through training,
public debates, and the delivery of promotional materials (OSCE, 2007). In co-operation with
the OSCE Assembly Support Initiative, NDI published a manual for the implementation of the
LAOD, which contains an explanation of the text of each section of the law (OSCE, 2005,
Additional trainings were organized with the media community. IREX organized workshops
with media representatives to foster understanding of this legislation among media
professionals (IREX, 2004). In another roundtable meeting, ATRC and IREX gathered about
30 governmental, NGO, and media representatives to discuss implementation of FOI
legislation in Kosovo (ATRC, 2006).
Journalists’ experience accessing official information
Gate-keeping the information within local institutions
Despite all these efforts to bring transparency into Kosovo institutions, the reports from the
terrain depict a grey picture when it comes to access to information, particularly by media
professionals. The non-transparency of government institutions was emphasized as one of
the major obstructions that Kosovo journalists faced in their daily work during the last decade
of political transition in the country. Information access within governmental structures was reserved mostly for journalists working for the “government friendly” media, while investigative
reporters have been boycotted through “silence.” Salie Gajtani, a senior journalist covering
economy at the daily Koha Ditore, has been investigating corruption affairs within Kosovo
administration for years. Gajtani characterized conditions this way. “Kosovo institutions have
a tendency to close the door to journalists who do investigative reporting, and expect you to
report only the information that is given during their press conference when they promote
themselves…When you knock on their (institution’s) door without being invited, they will
always look at you with a suspicious eye.”
Access to information within Kosovo government was described as very centralized, making it
hard for journalists to operate in the political environment in which Prime Minister, Hashim
Thaci, keeps tight control over what can be released to the press. During the period this
research was being conducted, the Kosovo government did not have an official
spokesperson. Prime-minister Thaci has delegated his deputy, Hajredin Kuci, to act as a
spokesperson for the whole Kosovo government, while the Ministries and other government
institutions have been instructed not to interact with the journalists. Seven months after the
Thaci government was consolidated, Mr. Kuci was still acting as the government voice,
operating on an one hour per day schedule to deal with journalists’ inquiries and request for
Though over the past eight years Kosovo has been administered by three different coalition
governments led by four different prime ministers representing three different political parties,
access to official information has always been a challenge for journalists. In fact, a survey on
the implementation of the LAOD in Kosovo has suggested a deterioration of the access
regime, as journalists’ access to official document was down from 23.5 percent in 2007 to
14.75 percent in 2008 (USAID, 2008). Kosovo journalists remarked that to a great degree
access to information depended on the ability of journalists to rely on informal sources within
institutions. “The only way to obtain information for journalists is to smuggle the documents
through informal sources,” claimed Sami Kastrati, political affairs reporter with the Koha Ditore
The adoption of the LAOD in Kosovo has not significantly changed journalists’ access to information. Even though all of the 19 interviewed journalists for this study were fully aware of
the existence of the LAOD and its procedures, only 12 of them reported to have relied on this
legislation to access to information emphasizing that their experience was not satisfactory.
These data are consistent with the results of a survey on journalists’ access to information
conducted by the USAID in April 2008. Twenty three journalists from ten media organizations
in Kosovo participated in the USAID survey on the implementation of the LAOD, submitting
about 61 document requests, related to the story ideas they were pursuing, to 27
governmental institutions. More than 68% of the journalists’ requests did not receive a reply,
about 16% requests were replied inappropriately, while only about 14% of the journalists’
were granted access to the requested information (USAID, 2008).
As Syzana Bytyci, editor of Koha Ditore Daily, explained two main reasons why this law is of
little use to journalists in Kosovo include the lengthy period the officials have to respond to
information request and the lack of a systematic classification of official documents within
institutions. According to Kosovo journalists, these two elements are being misused by the
public officials when dealing with journalists’ information request, especially if the requested
information deals with financials issues such as governmental spending, political and
administrative appointments, and procedures of policy implementation.
For example, referring to the LAOD, Ganimete Shaqiri, reporter at the private television TV
21, submitted a formal request to the Ministry of Public Services to access personal
documents (travel and ID document). She was investigating a story on the appearance of
false travel documents in some parts of Kosovo. “I was offered the requested document,” she
said, “ but I had to wait for it 3 weeks. I am aware that the law says the requests should be
answered within 15 days. However, at the Ministry I was told they had some technical
problems, the person responsible was on vacation and I had to wait until she came back or
Monitoring reports on LAOD implementation in Kosovo have pointed out that the deadlines
envisioned by this law have not been met as most of the Kosovo governmental institutions did
not establish document registers, did not adopt rules and procedures regarding the
classification of sensitive documents, and have failed to publish reports on the LAOD implementation (OSCE, 2005, pp.17-18). Moreover, among the major obstacles to
implementing the FOI legislation in Kosovo was identified a notable lack of resources and
proper training of the institutional officials to deal with LAOD requests (OSCE, 2007).
While investigating a story on governmental spending on advertisement and PR activities,
Serbeze Haxhia, a journalist with the daily newspaper ‘Lajm,’, e-mailed the public official
responsible to deal with information requests asking for the exact amount of money the
government has spent on ads during the last year. She was told that the e-mail was not an
acceptable form of request in accordance with the LAOD law, and she had to submit the
request in a printed form. Her frustration is evident in her reaction. “I ask them where to
obtain those forms, and she responds ’I don’t know that, but you should go and ask people at
“COHU” because they have brought some forms recently.’ Imagine this response. First of all
she does not accept my request because I am not using the proper form, then she tells me to
go ask for forms at a nongovernmental organization that has nothing to do with it. It’s
Among the major obstacles in the implantation of the FOI legislation is the lack of political will
within institutions, though. The Youth Initiative for Human Rights (YIHR), a local NGO that
monitored LAOD implementation in Kosovo during 2006, concluded that “the level of FOI
implementation in Kosovo is extremely low and nobody is held responsible for this issue”
(YIHR, 2007, p.6), after their testing results showed that only 15.85 percent of all Kosovo
institutions abide by this law.
Journalists interviewed for this study emphasized that the cases when the officials seem to be
more likely to deal with journalists’ request for documents is when the information is already
out. Teuta Hykolli, reporter at the news agency Kosovalive, has relied on the LAOD law to
request information at the Ministry of Health and managed to obtain the documents only after
she confronted the officials with the documents she managed to get from her unofficial
sources. “Usually you need to have somebody you know within the institution in order to
obtain anything; then you can confront the institution leadership asking for an official
confirmation of what you already know,” Teuta said.
The only observed effect of the LAOD on the media community in Kosovo was the change in the relationship between media professionals and governmental officials, which has certainly
not been for the better. Journalists noted that very often governmental institutions rely on this
law to institutionalize bureaucratic procedures of obtaining information. As Ganimete Shaqiri,
from private television TV21 remarked, “If you ask for sensitive information, they point you to
the legal way. They throw the LAOD in front of you.” This is best exemplified by the
experience Sami Kastrati, a political reporter at Koha Ditore, had at the time of the interview
while investigating some alleged procedural violation during the purchase of protocol vehicles
by the Kosovo government. When he went to the government building to get the contracts of
these transactions, which were in amount of 203 000 EURO, he was told he needed to submit
a formal request even though just half an hour earlier the official responsible had told him
over the phone that he just had to show up at the office to obtain the contracts. “I write the
formal request and submit it to the appropriate office,” Sami said. “The person who works in
the administration there tells me that I shouldn’t have written my request in a word document
because they don’t accept them written in this form. He says I should have used another
program, I am not sure what program he referred to because he did not specify the proper
format. Later, I go to the Ministry Secretariat and discover that an order was issued within the
institution not to release those documents. Everything ended here.”
As this case point out, due to the lack of proper classification of the official documents within
governmental institutions, the LAOD is very commonly used by officials as a pretext to deny
information, categorizing in the “sensitive” category information that should clearly be open to
the public. For example, a public official referred to the LAOD to deny Arbana Xharra, an
economist journalist at Koha Ditore, the request for information about public officials who had
not declared their wealth to the anti-corruption agency. “I had to go and take pictures of the
Minister’s houses myself. For example, I went to the village of origin of the Energy Minister,
Ethem Ceku, to take a picture of his newly built house. I wanted to show people what kind of
wealth they have accumulated while being in public office,” said Arbana.
In a similar situation, Fatmire Terdevci, a journalist with the Balkan Investigative Reporting
Network, was denied the information about the amount of money that public officials spend on
official travels. “I made an official written request based on the LAOD…but, I was not provided with the information. I was told, ‘This information is not for the public.’ “.
Journalists claim that the only way the FOI legislation would have a chance to function in
Kosovo is if rules were established that would specify clearly the document classification in a
consistent way across all institutions. Otherwise, “this legal anarchy”, says Shkelzen Coca,
news editor at the private national television KTV, “will continue to create a space for all
institutional officials to deny official documents based on their secrecy or semi-secrecy
(status). In this way, institutions close themselves in front of the media and public
Access to information within international institutions
Access to information held by international bodies that have administered Kosovo during the
last decade was limited in general (Banisar, 2006, p.15). Journalists interviewed for this study
emphasized many difficulties they have had accessing information within the international
administration in Kosovo. When it comes to the lack of transparency, as Ismail Gashi, reporter
at national daily Kosova Sot, claims laughingly, “they (international organizations) seem to
have been infected by local officials in Kosovo.” Ilir Krasniqi, another journalist from Kosova
Sot, said, “Albanian journalists have never had free access to information, especially in the
second pillar of UNMIK that deals with administration and rule of law. These are the places
where the hottest issues have been handled, including corruption, crime, and major violations
For several months, Krasniqi has tried to obtain from the UNMIK police the list of the most
persecuted people in Kosovo by Interpol. All he was able to obtain was a number, and the
person giving it to him asked to be kept anonymous. Similarly, he was denied the information
on the number of Kosovo citizens’ complaints about the international administration. “This
sounds like banal information, but I did not obtain it,” he claimed.
Kosovo reporters also point out that international administration in Kosovo had a different
treatment for journalists working for local versus international media in Kosovo. Fatmire
Terdevci had the chance to work for both. “Always the UNMIK administration has
implemented dual standards of information access,” she said. “… BBC, AP and AFP
journalists are always treated better and always have better access to information than the local journalists.”
However, one major difference between local and international institutions in terms of access
to information was what journalists refer to as “the communication culture” with the media.
While local administration would not hesitate to close the door to journalists, international
institutions acted more professionally when dealing with media. UNMIK, OSCE, KFOR and all
other international organizations acting in Kosovo have had well-established public relations
offices. During the time they have jointly administrated Kosovo, UNMIK, OSCE and KFOR
have kept regular daily press conferences where PR officials would promote the work of these
organizations in Kosovo. Teuta Hykolli, from Kosovalive news agency, claimed that to some
degree accessing some information within UNMIK was easier because international officials
“will answer your calls and will not let you go without some kind of answer.” As another
journalist put it, “when a journalist need information, he knows where to knock.” However,
when it comes to obtaining information regarding important decision-making and sensitive
issues of law and order, the local journalists did not seem to be as welcomed. “Journalists
usually need to wait for hours outside in the street just to take a statement from a UNMIK
official about decision taken during those meetings (policy decision-making), and most of the
time you will not get it...when it comes to obtaining important information, things don’t change
much,” said Teuta Hykolli.
International administration, especially UNMIK, was described by journalists as very
bureaucratic. Even though communication with reporters was institutionalized through well
established PR offices, journalists complained that it takes time to obtain information that is
beyond the daily routine activities of the administration. Blerim Xhemajli, the editor of the rule
of law page in Koha Ditore, was writing a report on a court case that was processed by an
international prosecutor in Kosovo. He was asked to submit a FOI request for the information
on the case, and waited two weeks to obtain the answer. “I received a mailed envelope with a
letter in which the answer said ‘We cannot talk about this case.’ She (the international
prosecutor) could have told me this orally, instead of making me submit a written request and
wait for two weeks. I believe this is a pretext they use to discourage us from pursuing this
issue, so in meantime we give it up and start working on something else,” said Xhemajli.
The reply rate to the FOI request made by the YIHR to the international institutions of the
reserved powers (UNMIK) in Kosovo was not satisfactory, as around 60% of the requests
were denied (YIHR, 2007). At the time the FOI legislation in Kosovo was drafted, UNMIK
infiltrated into the section of the law that deals with exceptions regime a paragraph which
stipulated that access to and classification of the documents within the area of responsibility
of the Special Representative of the Secretary-General – that included security, defense and
military matters, external relations, and monetary policy – shall be regulated by UNMIK (Law
on Access to Official Documents, NO. 2003/12). However, UNMIK failed to design legal
documents on classification procedures that would regulate the access to the documents held
by international administration in Kosovo. In many cases, UNMIK officials denied access to
official documents relying on the sections of the law that stipulate the limitation of the
documents that compromise the public interest (YIHR, 2007).
In their model of the role of the international factor in democratization, Lewitsky and Way
(2006) claim that the most successful democratization processes occur when the leverage
and linkage influences from the West are both high. However, this study challenges some of
the theoretical underpinnings of this theory. When it comes to governmental transparency and
media access to information, this study suggests that the high Western linkage and leverage
influences produce some change in democratic legislation, but still fail to generate the
behavioral change that accommodate their implementation. Interviews with Kosovo journalists
illustrate that the culture of secrecy within the governmental institutions continues while the
shortcomings within this legislation obstruct the potential for behavioral change that
accommodate transparency and media freedom. These results particularly question the effect
of the international factor in the democratic consolidation process, or the phase when
democratic rules should be habituated.
Moreover, this study exposes the importance of tackling this theoretical question from a
micro-level perspective. Most of the previous studies have sketched the causal mechanisms
that make external influences plausible from the macro-level approach. At best, they
convincingly argue in favor of the importance of the international factor in the initial phases of the democratization process, but they fail to specify empirically the full range of possible
micro-level processes that tie external influence with democratic consolidation. In order to
validate specific causal links between external and internal factors of democratization, microlevel
studies have an advantage.
Evidence provided in this case study suggests three explanation for the inefficiency of the
international community to generate transparency within Kosovo government: the imitative
nature of the FOI legislation which are transplanted from the West without considering the
local environment; the lack of the democratic culture within local institutions; and the double
standards imposed by the Western organizations when it comes to transparency and access
The influences of the international community in Kosovo led to the production of FOI
legislation that has many loopholes when it is implemented in the environment of Kosovo. The
section of the law that allows institutions to draw up internal rules regarding the classification
of the “sensitive documents” has proved to undermine the full implementation of the law and
the access regime. Moreover, the supervision and appeals mechanisms specified by this law
are not adequate given that it does not establish an independent external body that would
supervise the implementation of the law, but rather leaves this issue in the hands the
Ombudsperson Institutions - a powerless institution in Kosovo - and in the hands of the courts
which, due to their inefficiency, have years of backlog in processing cases. In turn, the lack of
punitive measures for violations of the FOI law has led to disillusionment amongst the people
whom this law was designed to serve. In such a state, the FOI law in Kosovo is turning into
just another dormant law in the drawer—or worse, a tool which can be used creatively by
public officials to avoid full transparency of the institutions.
Splichal (2001) questions the argument that imitative nature of the changes in the media
sphere in ECE countries stimulates democratic transformation. He claims that “uncritical
imitation of the democratic institutions developed in older democracies may be a risky
business” thus, “a critical view is needed to prevent the ECE countries from becoming a kind
of experimental zone” (Splichal, 2001, p.22). In the case of the FOI legislation in Kosovo, this
study illustrates the need for a locally generated initiative for transparency and free information access. The inclusion of the local and regional experts when drafting the FOI laws
in the first place is indispensable for these laws to be efficient. The experience form the
Western experts represents the initial step in this direction; however, expertise from regional
countries with similar experiences provides a more realistic context on how these laws might
be implemented and interpreted, thus facilitating the avoidance of the predictable problems.
Moreover, political culture is a complex phenomenon that is rooted in different sources
(Inglehart, 1997). While the establishment of democratic institutions provides an initial step
towards democratic changes in transitional societies, there is a need for additional measures
that assist the proper functioning of those institutions. In the case of the FOI legislation, the
provision of punitive measures for noncompliance is a must in these circumstances. Besides,
pressure for governmental transparency that comes from within might be more efficient given
that in these newly established parliamentary democracies, the power of the voters might
have a higher weight than the power of the international organizations. This suggests a need
for the empowerment of local civil society groups and NGO that would promote and lobby for
governmental transparency and FOI implementation.
Moreover, this study identifies another explanation that might account partially for the lack of
political will to implement the FOI legislation. The case of Kosovo suggests that the
international institutions seem to impose double standards of transparency. While information
access was widely propagated with the local governmental structures, international
institutions governing Kosovo were highly closed, at least for the local media. It can be argued
that after all, UNMIK representatives were accountable mainly to the Western countries, since
their taxpayers’ money financed UNMIK institutions. However, critics point out that established
democracies did not have FOI legislation until recently while the culture of secrecy has
delayed and impeded the implementation of FOI in some of these countries (Birkinshaw,
2002; Banisar, 2006). Even though it passed FOI legislation in 1993, the EU has been known
for its lack of transparency (Moser, 2001) while in some cases it did not hesitate to challenge
legitimate requests for information (Bunyan, 2002). This is one of the reasons why critics
claim the EU did not make access to information a prerequisite norm for prospective
members until 2002 (Grigorescu, 2002; Settembri, 2005). The spillover effect of the international institutions’ lack of transparency in Kosovo cannot be neglected.
The failure of FOI legislation to establish transparency and free access to information has
important consequences, not only for media freedoms in Eastern Europe, but also for the
development of professionalism in journalism practices. As the Kosovo journalists interviewed
for this study emphasize, governmental obstruction of access to information that should be
free for the public leads journalists to overuse their ”informal” and “anonymous” sources,
which might affect media credibility. Further, the difficulty in accessing information and the risk
that this situation creates leads journalists to give up investigative journalism and produce
instead what has been labeled in Kosovo as “protocol journalism,” reporting of the information
provided by government PR. Finally, the lack of transparency has implications for media
professionals’ ethics, who do not hesitate to ‘smuggle’ and steel information from
governmental bodies. These areas might offer fertile ground for future research.
As most empirical research, this study has its own limitations. First, the results reported here
derive entirely from the impressions and experience of media professionals that represent
only one category of citizens for which FOI legislation is designed. Studies investigating
access to information for other segments of society might end up with different results. The
highly politicization nature of the media institutions in Kosovo might lead to their different
governmental treatments in terms of information access compared with civil society
organizations (and other citizens) that might not be seen as a political threat. Further, this
study represents only one side of the story as narrated by the media professionals’
perspective in Kosovo. Similar interviews with governmental representatives might shed
additional light on the reasons behind the noncompliance with the FOI legislation in this
country. Obviously, comparative research on multiple countries undergoing similar political
transition would empower the results generated here by a single case study.
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About the Author
Lindita Camaj is a Ph.D. candidate at Indiana University School of Journalism. Consistent
with her interest in political and international communication, her dissertation research
investigates media effects on the relationship between trust and citizen political engagement
and participation in Kosovo. Her broad research interests are several. They include the
media role in democratization processes, media effects on political culture, the interaction
between journalism and culture, and media access to information. She has presented multiple
papers at AEJMC, IAMRC and other conferences. Her work is in press at International
Communication Gazette and Central European Journal of Communication. She can be
reached at email@example.com